Why Zappos Pays New Employees to Quit--And You Should Too 
Why Zappos Pays New Employees to Quit--And You Should Too
by Harvard
Video Lecture 7 of 7
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Views: 2,552
Date Added: April 11, 2009

Lecture Description

An interview with Bill Taylor, Game Changer blogger for HarvardBusiness.org. Zappos knows that they can't deliver great customer service unless their employees are committed to the values of the company. So what do they do? They pay employees to quit!

Course Index

Course Description

A short collection of video interviews with Harvard University scholars and guests on innovations within businesses.

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