Lecture Description
An interview with Bill Taylor, Game Changer blogger for HarvardBusiness.org. Zappos knows that they can't deliver great customer service unless their employees are committed to the values of the company. So what do they do? They pay employees to quit!
Course Index
Course Description
A short collection of video interviews with Harvard University scholars and guests on innovations within businesses.
Comments
There are no comments.
Be the first to post one.
Posting Comment...